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15. Price and payment

All prices are inclusive of VAT where applicable at the current rates.

All prices are correct at the time they are given. Prices are liable to change at any time, but changes will not affect orders for which you have already paid. If we change the Subscription price (which we may do at any time), this will not affect your current Subscription, but the higher price will apply on your Subscription renewal. We will always inform you by way of email if any Subscription charges will be increased in your next renewal period, and you can always choose not to renew your Subscription (see Continuous Subscriptions above).

Subscription upgrades are charged on a pro-rated basis. Some upgrades are subject to a minimum price, regardless of the pro-rated value. Your price will always be displayed at the point of purchase before you confirm your upgrade.

It is always possible that some of the Micropayments or Subscriptions listed may be incorrectly priced. We will verify prices as part of our sale procedures so that the correct price will be stated at the point of sale. If we discover a manifest error with our prices then we may cancel your order and refund you.

Please note that different terms and conditions apply to subscriptions purchased through the App.

When making a purchase via the Site, you can pay using a credit or debit card through our secure third-party payment gateway. All credit/debit card purchases are subject to validation checks (which you consent to) and authorisation by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment to us for a particular purchase, we will not accept your order. Please note that it is possible that your card issuer may charge you an online handling or processing fee. We are not responsible for this.

The payment card originally used for purchasing a subscription will be charged based on the chosen Subscription package, on the day the Subscription automatically renews. However, any subsequent payment cards used to for purchase will automatically update the default card used for all future payments (Subscriptions or Micropayments). Simply, the most recent, valid (unexpired) payment card used for any purchase will become the default for all future payments.


When you enter your details for payment or update of payment card, we will hold a pre-authorisation amount of £0.01/$0.01/€0.01 to validate your card. This is held from your account temporarily (1 – 5 working days) but is not charged.

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