Contact Us

Customer Support team

Our friendly Customer Support team is here to help you

We aim to answer all emails within 2 working days, and always try to be faster.

Enquiries by post / office address

If you prefer to put pen to paper, or you have an appointment to visit us, here's where you'll find our office:

Findmypast Ireland
5 Whitefriars
Aungier Street
Dublin 2

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Office opening hours:

09:00-17:30 GMT (Monday-Friday)


Finding a faster answer

If you have a question, you will probably find the answer in our extensive help & advice section. If the answer isn't in help & advice, please email our customer support team:

Press and media enquiries

If you are a member of the press or broadcast media, please email:

Marketing enquiries

To contact our marketing department, please email:

Recruitment enquiries

For recruitment enquiries, please email:

Case studies

If you'd like to share your research successes with us drop an email to:

Family history research

Findmypast Ireland itself does not offer paid family history research and can't do searches on your behalf; however, we do offer bespoke research services through our partner, Eneclann.