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How can I contact Findmypast?

We regularly update our Frequently Asked Questions so you may find the answer you're looking for without needing our help.

If you can't find the answer, our Customer Support team are within easy reach to assist with any query and available Monday-Friday between 9am and 5.30pm (UK Time)

Please note our support team will be available via email only on Friday 17th March 2023

Our Customer Support team can be contacted several ways;

We do our very best to answer calls and Live Chat as quickly as possible, during working hours.

We aim to respond to email or online contact form queries within 2 working days of receipt.


On Friday 3 February 2023, support will be via email only from 4pm (UK time) onwards.

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