Can I make a copy of my tree/ export a gedcom file?

Answer:

Exporting your tree can be done in a few simple steps. Please follow our guide below:

  1. Log in to ‘My Account’
  2. Go to the ‘Family Tree’ options on the top left of this page
  3. Select ‘View all trees’
  4. You’ll see all family trees you have created
  5. You’ll notice 3 buttons on the right of the screen against each tree “Settings”, Export tree” and “Delete tree”.
  6. Click “Export tree”
  7. The tree will then prepare for downloading. When your tree is ready to export, click on “Download tree”

Your Family tree will now be downloaded to your computer.

If you need any further help, please get in touch with our Customer Support team here.

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