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  1. Findmypast Help
  2. Your Findmypast account
  3. Troubleshooting

What should I do if I've forgotten my password?

If you've forgotten or lost your Findmypast password, you can reset it by following these simple steps;

  1. Visit the password reset page
  2. Enter the email address you use to log in to Findmypast and select the ‘Submit’ button
  3. Check your inbox - an email with a password reset link will be sent
  4. Follow the link in the email to a page where you will be able to choose a new password
  5. Enter and confirm your new password and select ‘Reset Password’
  6. Remember your new password - you'll need it the next time you sign in


Tips for choosing a secure password

  • Choose a password that is both memorable and secure
  • For extra security, use a mix of upper and lower case letters, numbers and symbols and choose a password that is between six and twelve characters in length
  • Never use passwords that are easy to guess like ‘password1’, your name or date of birth



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