How can I contact Findmypast?



We regularly update our Frequently Asked Questions so you may find the answer you're looking for without needing our help. Try typing a question or a key word in the search field below..

If you can't find the answer, our Customer Support team are within easy reach to assist with any query. 

Our Customer Support team can be contacted several ways

  • Click here and complete our contact form - select 'Preview' once you have completed the form and then 'Contact Us' to send your message
  • Live Chat: chat online in real time to our Customer Support team by visiting this page
  • Send an email to support@
  • Call +1 (855) 246 -8234

Our support hours for phones and Live Chat are between 7am and 5pm (ET) Monday to Friday and we do our very best to answer calls and Live Chat as quickly as possible. 

We aim to respond to email or online contact form queries within 24 hours of receipt during our working hours.

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Or contact customer services here.