Find My Past Ireland - Search with the experts

Complete FAQ Listing

Search

My Account

• What can I do within ‘my account’?

• Forgotten password

• Update my details

• How do I change my sign-in preferences?

• How do I sign out?

• Remove from mailing list

• Remove my registration

• When is the Customer Support team available for help?

Subscriptions

• How much is it?

• How can I pay?

• How do I change my subscription?

• Do you provide a secure server for credit and debit card transactions?

• How does your payment appear on my credit/debit card statement?

• I’m not currently using continuous membership. How do I opt-in?

• What if I change my mind?

• What is continuous membership?

• Where can I see details of the payments I’ve made to findmypast.ie?

• Will you notify me before you take a payment?

• Will my card details be safe if I use continuous membership?

• Can researchers outside Ireland make payments and use the site?

Records

• What records do you have?

• What is the date range of the records?

• How do I search the records?

• Viewing records

• I am unable to view the records

• How do I print records?

Forum

• My profile

• Replying to a post

• Adding a post

• My discussions

• Discussions I'm watching

• Reporting abuse

Family Tree

• Building your family tree

• Viewing your family tree

• Tree permissions

• Deleting your family tree

• Family tree tutorial